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Practical, actionable insights for coaching and course creators.
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Expert tips and insights to help you build, grow and scale your coaching business.

What I’m Taking Into 2026, and What I’m Not customer service

If the Christmas season feels like it’s dragging on, you should try living in Spain.

Here, the Three Kings roll into town with parades on 5 January, and the main gift day on the 6th. Talk about str

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"Dogfooding" Our Way to Success: How We Practice What We Preach with Kajabi customer service marketing tips

Here at Great Circle, we've always believed in the power of authenticity. It's one thing to recommend a product or service to our clients, but it's another to use it ourselves. This is where the conce...

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7 ways to delight a buyer and sell more courses customer service online business

Have you ever bought something from Amazon? I know, silly question unless you live on the moon, but then Mr Bezos is likely working on a same-day delivery service for that little inevitability.

Buyin...

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The race to the bottom has been won customer service

In today's competitive landscape, where promises are abundant, and undercutting seems to prevail, it's crucial to pause and reflect on the true meaning of delivering real value.

As professionals dedi...

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Why it's right to reply customer service sales & marketing

Is it just me or are people losing the ability to reply?

I've lost count of the enquiries I've made recently to potential suppliers which have gone un-answered.

And they say, business is tough out t...

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On a mission for better Customer Service customer service

It’s time we all took a stand!

I mean, why should we take it any more?

Are we just not worthy?

Customer service, bad customer service is what I’m talking about.

And value, where has all the value ...

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